Code of Conduct: Values Matter

1. Transparency and Honesty:

   • We shall provide accurate and truthful information to both hiring managers and candidates at all times.

   • When possible we shall disclose all relevant information about job roles, including compensation, benefits, and working conditions, to candidates.

   • When possible we shall communicate openly about our fees, terms, and conditions with both hiring managers and candidates.

2. Confidentiality:

   • We shall respect the confidentiality of both hiring managers and candidates and handle their personal and professional information with the utmost care.

   • We shall obtain consent before sharing any confidential information with third parties.

3. Fairness and Equal Opportunity:

   • We shall treat all candidates and hiring managers with fairness, respect, and dignity, regardless of nationality, origin, gender, age, religion, sexual orientation, or disability.

   • We shall provide equal opportunities to all candidates based on their qualifications and merit.

4. Avoiding Conflicts of Interest:

   • We shall avoid situations where our personal interests conflict with the interests of our hiring managers or candidates.

   • We shall disclose any potential conflicts of interest to the relevant parties and take appropriate steps to address them.

5. Professionalism:

   • We shall conduct ourselves in a professional manner at all times, maintaining integrity, respect, and courtesy in our interactions with hiring managers and candidates.

   • We shall represent our hiring managers and candidates accurately and ethically, refraining from any misleading or deceptive practices.

6. Feedback and Continuous Improvement:

   • We shall actively seek feedback from hiring managers and candidates to improve our services and processes.

   • We shall address any concerns or complaints promptly and take corrective action as necessary to maintain trust and satisfaction.

7. Professional Development:

   • We shall invest in the continuous professional development of our staff to ensure they are equipped with the knowledge and skills necessary to uphold ethical standards in recruitment.

8. Respect for Decisions:

   • We shall respect the decisions of both hiring managers and candidates, whether they choose to engage our services or pursue other opportunities.

9. Community Engagement:

   • We shall contribute positively to the communities we serve by supporting initiatives that promote diversity, inclusion, and social responsibility.